Common Facts & Questions

Below are some of the most common questions asked by our customers. If the information below does not answer your questions, please feel free to write us and we will respond immediately to you.

[1]	Why should I purchase parts from San Diego Printing Parts, instead of directly from the manufacturer?
[2]	I have read advertisements from companies offering to beat any price.
[3]	My machine is broken down – I am in the middle of a job. Where do I get help?
[4]	What if I receive a defective part, or am not happy with an item I have purchased?
[5]	What are your payment terms?
[6]	You are in San Diego, California - Shouldn’t I look for a closer dealer?
[7]	I am not familiar with San Diego Imaging Supply. Are you new?
[8]	I prefer to use only genuine factory manufactured parts.
[9]	I am from outside the United States. Can you ship me parts and supplies?
[10]	I prefer to do “one-stop” purchasing as much as possible. Do you sell printing supplies?
[11]	What is the relationship between Arrow Graphic Products and San Diego Imaging Supply?
[12]	I would like to know more about San Diego Imaging Supply and be informed about special deals.